Warehouse and parcel automation specialist Fortna has been selected by Ram Hand-to-Hand Couriers to deliver automation for a new distribution centre in Isando, Kempton Park, Johannesburg, as the South African courier company looks to expand sorting capacity and improve parcel flow across its network.
According to Fortna, the site will operate both as a central hub for Ram’s national network and as a last-mile depot for local deliveries.
The companies said the facility is intended to help Ram scale as parcel volumes grow and customer expectations increase around delivery speed and flexibility.
Fortna said the solution has been custom engineered to fit the building footprint and Ram’s operational requirements.
It will include end-to-end automation, real-time track-and-trace visibility and management of inbound and outbound flows, with a design intended to support future capacity expansion.
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“Fortna is excited to support Ram as they take this important step forward in their growth journey,” said Thomas van Workum, president at Fortna International.
“Designed for performance and scalability, this new distribution centre will strengthen its position as a trusted name in time-critical delivery.”
Graeme Lazarus, managing director at Ram Hand-to-Hand Couriers, said the company is using automation to support higher volumes and service quality.
“By partnering with Fortna to automate our new Isando distribution centre, we are enhancing that promise,” he said.
“This facility allows us to handle growing volumes with greater agility while ensuring accuracy, visibility and service excellence for every customer from A-to-B, seamlessly.”
Ram reportedly operates more than 42 hubs across Southern Africa and more than 2,000 vehicles, employing more than 3,600 staff.
It provides local deliveries across South Africa as well as international shipping through a partnership with DHL.
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